If you’re having trouble accessing your Lux Capital account, follow the steps below to resolve the issue:
- Check Your Credentials: Make sure the email and password you entered are correct. Remember, passwords are case-sensitive.
- Reset Your Password: On the login page, click “Forgot My Password” and follow the instructions to create a new password.
- Clear Your Browser Cache: Temporary files may interfere with access. Clear the cache and cookies on your browser and try again.
- Try Another Browser or Device: Sometimes the issue may be with a specific browser or device. Try accessing your account using a different browser or device.
- Check Your Internet Connection: Ensure your connection is stable and working properly.
- Contact Lux Capital Support: If the steps above don’t resolve the issue, reach out to our support team for further assistance. You can contact us through the contact form or by email at contact@lux.capital.
Our team is ready to help you restore access to your account as quickly as possible.
