To reset your password for accessing the Lux Capital platform, follow these steps:
- Go to the Login Page.
- Click on “Forgot My Password.”
- Enter your registered email address.
- Follow the instructions sent to your email.
Security Tips:
- Create a Strong Password: Use a combination of uppercase and lowercase letters, numbers, and special characters to increase security.
- Don’t Reuse Passwords: Avoid using the same password across multiple platforms to reduce the risks in case of a security breach.
- Enable Two-Factor Authentication (2FA): If available, activate 2FA to add an extra layer of protection to your account.
If you encounter difficulties during the process or do not receive the reset email, check your spam or junk folder. If the issue persists, contact Lux Capital support for further assistance.