If you detect any suspicious activity on your Lux Capital account, it is crucial to act quickly to protect your data and investments. Follow the steps below:
- Change Your Credentials: Access your account and immediately change your password, selecting a strong and unique combination. If you haven’t already, enable two-factor authentication (2FA) to add an extra layer of security.
- Contact Lux Capital Support: Inform our team about the suspicious activity so we can assist you and take the necessary measures. Use the official communication channels available in our Help Center.
- Monitor Your Transactions: Review your transaction history in detail to identify any unauthorized movements. Immediately report to support any transaction you do not recognize.
- Stay Vigilant: Avoid clicking on suspicious links or providing personal information on untrusted websites. Be cautious of unsolicited communications asking for your personal or financial details.
Lux Capital is committed to the security of its clients and has robust measures in place to protect your information. However, user cooperation is essential to maintaining a secure environment. For more guidance, please refer to our Privacy Policy or contact our support team.
